Oct 15, 2014
Anonymous employee
Hyatt Response
11yW, as the General Manager of The Driskill, I wish to thank you for taking time to provide feedback. I take your comments as a priority. As a leader at The Driskill, I am sorry that your experiences with our hotel have left you frustrated. At Hyatt, we strive hard to make our environments enjoyable for all of our associates and we clearly did not fulfill this duty for you. Please know I welcome the opportunity to speak with you directly, or as an alternative, I would encourage you to speak with our Director of Human Resources, Kate, specifically about your concerns. We will make ourselves available to you in every way should you so choose.
Scott Mason, GM