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      Hyatt

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      Hyatt reviews

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      3.9

      73% would recommend to a friend

      (6,961 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Sep 29, 2008

      An industry leading company with industry leading employees.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hyatt is an industry leader. It is definitely a great place to start a career. At my location the turnover rate was very low, and generally meant that the person leaving and being replaced had been moved to a new job within the hotel or was promoted outside of the hotel.

      Cons

      Hyatt is a management company. Every hotel is independently owned, so your experience can vary widely. Luckily, my hotel has a top-notch staff. However, some people who transferred from other hotels have less than rave reviews about the staff from where they came.

      3.0
      Sep 13, 2008

      Great company to grow with that has a lot of possibilities to relocate.

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to grow and be on a fast track. Hyatt does a lot of promoting from within, which is great for any individual working for the company.

      Cons

      Working with unprofessional individuals who at times are not even competent to do their job, yet because they have a hospitality degree, they are considered intelligent for the industry. Promoting from within without the actual training for development for those associates.

      5.0
      Sep 11, 2008

      Hyatt Place - a family

      Host
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at the Hyatt Place is the amount of connection you can have with the guests. Being able to check them in and then serve them beer/wine allows you the opportunity to really get to know the people staying at the hotel. Ours is a pretty busy location, so you learn all sorts of things about the U.S. from the people that you meet!

      Cons

      My property doesn't really foster promotion, notably because there isn't much room for promotion at the Hyatt Places. The other thing is that we are being paid front desk attendant pay to be a concierge, front desk attendant, bartender, barista and cook... that's hardly worth it...

      Viewing 6943 - 6945 of 6,961 Reviews
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      Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.