Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Hyatt has great opportunities for growth and movement, as well as opportunities to stay in lovely properties for free. 12 nights (with some restrictions) per year are allotted as free per employee as a standard at most properties, and the ability to move up is abundant if you work your @ss off.

Cons

The Hyatt corporation is becoming a very high profile name in the industry by finally advertising, and standardizing training from property to property. Most management positions are dependent on a heavy workload and way too much to do in an 8 hour day if progress or growth is expected. And of course, it is.

4.0
Dec 26, 2008
Recommend
CEO approval
Business Outlook

Pros

...a company that has solid focus on customers service, product consistency and employee development. Hyatt is a company that sticks to its standards thus, this is the place whre young professionals learn the fundamentals of hospitality. In recent years the company has embarked on to an aggressive development plan that may create great opportunities for employees' development.

Cons

as Hyatt relies more on internal employee development, compensation seems to be a bit lower that other leading hospitality companies in the world. The only other thing that comes to mind is there may be a certain rigidity when it comes to innovation and trying new things...

5.0
Oct 20, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a family run company. Once you are part of the inner family circle you are hooked. You can make a career by traveling from one exciting city to the other experiencing different cultures learning new languages and enjoying life to the fullest. If you are stuck in one place you will need a bit more patience but if you are good, you will succeed.

Cons

Pay is never good in any hotel company, nor are the hours. Hyatt leaves a lot of freedom to its individual hotels, hence the experience will not be consistent. Each hotel is reflecting the culture of its General Manager or Regional VP, which at times might be a downside working for this otherwise phenomenal company.

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Glassdoor has 8,082 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.