Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 142 reviews)); "Tips and coworkers were great" ((in 126 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 87 reviews)); "It is a good work environment" ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 377 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 341 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 182 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

Hyatt reviews

Compare reviews

3.9

73% would recommend to a friend

(6,961 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Aug 8, 2008

Not a bad company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for promotion. If you are prepared to relocate. Good benefits, good environment. Not a bad company to work for. Salary compensation slightly higher than industry average. Morale generally good

Cons

Long hours, recognition is weak. Too focused on hiring minorities and females than the best person for the job. Very old fashioned in terms of how long people should be in the position before promotion. have to move out to move up walk a mile in their shoes. never forget what it is like to be one of the soldiers on the battle field. Not a bad company to work for

1.0

Jul 14, 2008

Hyatt Place hotel is overworking and UNDERPAYING their Gallery Hosts and Gallery Hosts are fed up!

Gallery host

Recommend

CEO approval

Business Outlook

Pros

The benefits, the Hyatt name, my co-workers- the hotel looks nice...that's all I can think of!

Cons

OVERWORKED, UNDERPAID, UNDERSTAFFED- we get paid 10.oo to start and we do EVERYTHING in the hotel except the housekeeping-keep in mind we have a kitchen so the front desk staff does all the regular front desk work AND all the cooking/ cleaning/meetings (catering them and setting up/tearing down/ and we set up the breakfast and tear down breakfast we serve Starbucks specialty coffees and drinks...wine and beer..it goes on and on...for $10 measly dollars an hour- minimum wage is almost that!!!! I was making this much money in HIGH SCHOOL!!!!! I can buy 2 gallons of gas for working 2 hours!!! We are tired and management does not care.

2.0

Jun 17, 2008

Communication.. "Running in the background"

Sous chef

Recommend

CEO approval

Business Outlook

Pros

Benefits are really nice. The associates are nice to work side by side. It is a bit difficult to see the good in something when there is so many small issues to address.

Cons

Personal life is little or non existent, communications with upper management as to how to train new employees is barely recognized. Involving present employees in effective problem management mostly falls on deaf ears.

Viewing 6946 - 6948 of 6,961 Reviews

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Hyatt

Hyatt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a bad company to work for

Hyatt Place hotel is overworking and UNDERPAYING their Gallery Hosts and Gallery Hosts are fed up!

Communication.. "Running in the background"

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