Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Helpful and great employees." ((in 116 reviews)); "It is a good work environment" ((in 85 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 76 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Oct 10, 2013

Rewarding, exciting and always different.

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I have the opportunity to work with incredible people in which I have learned so much.

Cons

There is not alot of movement at Corporate

4.0

Oct 10, 2013

Great bosses but I know I'm lucky

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hyatt has been such a blessing in my life. I love my job, my team, my bosses. I know there are lots of opportunities within the company and I agree with the mission, goals, and values.

Cons

The culture of the corporate office is very poor, no corporate HR support, communication is choppy, senior leaders are not visible.

5.0

Oct 10, 2013

Wonderful place to work!

Human resources

Recommend

CEO approval

Business Outlook

Pros

I truly enjoy coming to work every day. I had an internship with Hyatt in college and after two months changed my major because I wanted a career at Hyatt. My personal mission and values align with the company’s mission and values, so I feel that I am a perfect fit. I have the opportunity to grow in my career and have had wonderful leaders who have assisted me in my career. The culture is defiantly a family atmosphere where everyone genuinely cares about each other’s well-being. I must say I love the perks! After being employed for one year employees are eligible for a select number of complementary nights at other Hyatt properties; it is so fun to take trips around the country and even the word… for FREE! Working for Hyatt was the best decision I have made, in my personal and professional life!

Cons

The only con I can say is that the pay is low in entry level positions. With that said, once you get your foot in the door there are plenty of opportuity for growith with rewarding salaries!

Viewing 6727 - 6729 of 6,967 Reviews

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Waiter/Waitress - 40h/week

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Guest Services Officer - Front Office

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Rewarding, exciting and always different.

Great bosses but I know I'm lucky

Wonderful place to work!

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