Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 722 reviews)); "And some of the people that work there are great people whom I will miss." ((in 345 reviews)); "Tips and coworkers were great" ((in 135 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 135 reviews)); "Great opportunities to grow and develop" ((in 93 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 370 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 343 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 257 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 146 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,968 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Oct 11, 2013

Awesome Hotel to work at

Meeting concierge

Recommend

CEO approval

Business Outlook

Pros

Working at the Grand Hyatt San Diego is great. Although the hotel is so large with so many employees it feels as though we are one big family. Everybody is always smiling and greeting one and other. We also have some of the best Benefit options out there. If you want to move up the ladder in the Hospitality Field, Hyatt is the place to do it. When working at the Hyatt you are always encouraged to succeed and further your career.

Cons

So many people you can't get to know everybody. Also, some things can get lost through the grapevine.

5.0

Oct 10, 2013

Phenomenal workplace

Rooms division

Recommend

CEO approval

Business Outlook

Pros

Genuinely cares about guests. Genuinely cares about employees. Outstanding HR Department, Always open to new ideas and suggestions.

Cons

The posting of future schedules is often times late. Schedules go from Sunday through Saturday. The schedule is often times not posted until Friday, thus you have only 48 hours to know whether you have an entire weekend off.

5.0

Oct 10, 2013

Fulfilling but challenging

Hr manager

Recommend

CEO approval

Business Outlook

Pros

They care about me as a person, they care about my growth and invest in my future and allow me to move within the company and move up as well.

Cons

Sometimes there is little work/life balance. Pay could be more for the amount of effort, time and energy put in to making employees and guests delighted.

Viewing 6724 - 6726 of 6,968 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Guest Experience Officer - Front Office (6 Months)

Barcelona

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Guest Services Officer - Front Office

Barcelona

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Awesome Hotel to work at

Phenomenal workplace

Fulfilling but challenging

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