Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Feb 9, 2019

Career set back

Recommend
CEO approval
Business Outlook

Pros

HQ building is beautiful Snagging free nights at the better properties is phenomenal, though rare

Cons

Stagnant, oppressive, baby-boomer oriented culture Business decisions driven by emotion create crap work Doing basically any work is frowned upon Projects often drag, and then end for no reason Extremely meeting heavy. Even entry level roles spend upwards of 75% of their time in meetings. Long long meetings (I had two 2+hour weekly meetings!!!) without any strong outcomes. Everyone just stares at their laptops. I regret taking this job and staying for as long as I did. At a pivotal moment in my career, I was forced to sit on my hands for 6 months. I tried to work the politics and get anything shipped, and was repeatedly shut down and reprimanded for stepping out of line. How this company is a top employer is beyond me. Empathy and humility are nowhere to be seen. Also, benefits are mediocre, and free hotel nights are mostly bait and switch.

Viewing 64 - 66 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.