Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The family bond front desk agents, sales and front office supervisors had. Barbie Deelieuw was the most amazing manager out of the 4 we went through during my tenure there.

Cons

Hotel in very bad shape, needs updating badly. You will get sick from all the mold in the building. Management does not know how to manage this hotel AT ALL. Too much micro managing when they knew very little to offer support.

3.0
Sep 10, 2015

Group Sales Manager

Recommend
CEO approval
Business Outlook

Pros

The opportunity to grow if you have a true desire to do so.

Cons

Culture is outdated. Leadership needs to catch up and revamp policies and procedures.

4.0
Sep 5, 2015
Recommend
CEO approval
Business Outlook

Pros

After year u get 2 weeks vacation ..they r very fair if guest has issue w u they listen to ur side very open door policy...

Cons

Very high turn over very high turn over w management. U get to really count on and trust someone and poof gone.

Viewing 559 - 561 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.