Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 753 reviews)); "And some of the people that work there are great people whom I will miss." ((in 339 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 133 reviews)); "Tips and coworkers were great" ((in 130 reviews)); "Good company and work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 369 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "Many managers had no interest in helping and would do as little as possible until everyone was drowning." ((in 151 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Sep 22, 2015

Human Resources Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent team members. Opportunity for advancement. Good benefits

Cons

Can be long hours.

5.0

Sep 21, 2015

Great benefits

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Park Hyatt Washington DC is one of the best companies i ever worked for. They care for their employees like they care for their customers. Recommended employer.

Cons

Weird working hours. High staff turnover.

3.0

Sep 20, 2015

Front Desk Agent, Shuttle Driver, Omelette Station

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Very laid back, easy job, great people to work with at any level except management. Allowed to do other things while on the job pertaining to non-job related. Scheduling was accommodated around school.

Cons

Management is not very helpful. Training by company is minuscule. Expect you to learn things from others not through training. Expect you to do a lot of things for very low pay. Voice of front desk agents are not heard. No feeling of being challenged.

Viewing 556 - 558 of 6,973 Reviews

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