Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 720 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "great staff and coworkers to work with" ((in 126 reviews)); "Good training has been provided" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 173 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

May 26, 2016

Great Company - Small Network

Group sales manager

Recommend

CEO approval

Business Outlook

Pros

Hyatt is an awesome hospitality company. being rather smaller than Hilton and Marriott - you are able to move up the ladder rather quickly if you do well in your respective roles. They believe in promoting from within and truly developing their workforce to maximal potential. Also they lead the effort in cultural diversity and inclusion for hospitality companies.

Cons

Some of their practices are a bit ancient - all depends on your upper management if they welcome a more modern and broad approach to work/ life balance and how you do business.

5.0

May 24, 2016

I would work for Hyatt again in a heartbeat!

Culinary manager

Recommend

CEO approval

Business Outlook

Pros

Forward-thinking and very employee-centric company. The pay is fair, depending on your location, but the way they treat employees is what makes them a great company. They have something game-changing and pretty soon they will be the standard for Hospitality.

Cons

I've worked for larger companies that have money to throw around, but they usually are compensating for poor work environment. Hyatt doesn't have the most money to offer, but they are fair and they have a great work environment.

2.0

May 12, 2016

Gallery host/front desk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The different people you get to meet

Cons

The management team are not team player at all they are self helpers

Viewing 514 - 516 of 6,973 Reviews

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Barcelona

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Guest Assistant / Telephone Operator

Barcelona

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Waiter/Waitress - 40h/week

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Guest Services Officer - Front Office

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Maintenance Trainee (Internship)

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Great Company - Small Network

I would work for Hyatt again in a heartbeat!

Gallery host/front desk

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