Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 720 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 133 reviews)); "great staff and coworkers to work with" ((in 126 reviews)); "Good training has been provided" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 173 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Jul 15, 2016

Slavery at it best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learn a lot, meet interesting people,

Cons

24 hour establishment , hard work , low pay, life style/ family is over and management very selfish and have no empathy for employees

1.0

Jul 8, 2016

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are looking for doing only two tasks a day and gossiping/saying bad things behind peoples back all day long. This is the right job for you. Good luck.

Cons

-low pay, minimum benefit -not team-centric -Your general manager is also the HR, imagine running into an unfair working environment or got bullied by your direct supervisor who are friends with your GM, who to talk to? -cliques, Saying bad things behind people's back all day(literally), judgemental, not embracing -no growing opportunity, it's a franchise Hyatt -inexperienced/ uneducated leaders, you can only ask question on the same topic once, if you ask it the second time, she will not let you do anything to practice because you haven't learn. How are we going to learn without practicing?

3.0

Jun 27, 2016

Night Auditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hotel discounts, great co-workers, interaction with return guests

Cons

Stressful shift, lack of communication between departments, not very flexible hours.

Viewing 505 - 507 of 6,973 Reviews

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