Hyatt reviews

3.9

73% would recommend to a friend

(6,961 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Sep 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Love my team! They really care about the employees! They do great things for the community! I love that they try to promote and develop from within.

Cons

Once salaried you have longer hours than the supposed 10 per day. Not paid enough for the amount of responsibility I have and work I do.

2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling, good health care benefits if you are a full time employee, free nights at Hyatts around the world so definitely a plus if you enjoy traveling.

Cons

managers are inconsistent, unprofessional, and display favoritism. There is a culture of competition for shifts among employees which shouldnt be because scheduling is supposed to be done by seniority.

5.0
Aug 12, 2016

Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with strong emphasis in guest services. If you are looking for a company you can grow in, Hyatt offers plenty of opportunity, especially if willing to relocate.

Cons

It's not always a bad thing, but Hyatt is very brand oriented and sticks with the specific brand strandards and requirements, which can sometimes be hard, particularly if you live in a cultural city.

Viewing 37 - 39 of 6,961 Reviews

Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.