Hyatt reviews

3.9

73% would recommend to a friend

(6,961 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good location, major hospitality brand

Cons

I felt like there was little room for internal advancement. Managers don't develop their current employees and often decide to hire externally which is very demoralizing. Most of my department left after being told they were not qualified enough despite meeting all the requirements. Managers and above are in cliques. On the off chance an internal hire is selected for a role, this has already been decided among the "clique" before the job listing is posted. How can there be a healthy culture if directors are badmouthing the very people they work with? There is a nonexistent work-life balance. We were expected to work July 4th, Memorial Day, and Labor day. WHY? Raises here are abyssal and do not keep up with yearly inflation. I hope that eventually they catch on a realize people keep declining offers because their offers are weak. Brace yourself for 2.5% raises on a "good" year. Hyatt does NOT care for people so they can be their best, despite that being the motto. I would possibly recommend other areas of Hyatt, but stay away from Accounting/finance.

2.0
Mar 13, 2019

Too much turnover

Recommend
CEO approval
Business Outlook

Pros

Beautiful offices, great location in the city, lunch cafe on premises

Cons

New boss every three months. Open concept tables which causes distraction and too much employee chatter, Too many meetings, Unsupportive Human Resources dept. Employees are very "clickish" and unfriendly.

5.0
Jan 9, 2019

Great Culture and Company!

Recommend
CEO approval
Business Outlook

Pros

Love love love the organization as a whole!! Core values and brand are amazing. Passionate employers creating a great work environment

Cons

Franchised properties have to deal with completely polarizing management styles than Hyatt Owned, which makes working there not as exciting. TOOOOOOO little pay- not enough pay for the amount of work required. Raises need to be considered to prevent the constant turn over.

Viewing 34 - 36 of 6,961 Reviews

Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.