Question 1

Is Humana a good company to work for as a Inbound Customer Service Representative?

Accepted Answer

Inbound Customer Service Representative professionals working at Humana have rated their employer with 3.0 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Customer Service Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Representative interview questions at Humana.

Question 2

Does Humana pay Inbound Customer Service Representative employees well?

Accepted Answer

Inbound Customer Service Representative professionals rate their compensation and benefits at Humana with 3.5 out of 5 stars based on 46 anonymously submitted employee reviews. This is 5.6% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service Representative salaries and benefits at Humana.

Question 3

How happy are Inbound Customer Service Representative professionals working at Humana?

Accepted Answer

63% of Inbound Customer Service Representative employees at Humana would recommend their employer to a friend. This rating has increased by 189% in the past 12 months. Inbound Customer Service Representative professionals have also rated Humana with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (210), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (69), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (63), RN Care Manager (56), Sales Associate (56), Grievance and Appeals Specialist (52)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Benefits are great and competitive" ((in 840 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 555 reviews)); "The ability to work from home is a great plus" ((in 484 reviews)); "The flexibility and people are great!" ((in 268 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 192 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 145 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 130 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 110 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 94 reviews))

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Humana is a great fast paced place to work if you like member services

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I would recommend it here - if you can over look poor management

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