Humana Inbound Customer Service Representative reviews

3.0

63% would recommend to a friend

(46 total reviews)
avatar

Jim Rechtin

Not enough data to show CEO approval

8% positive business outlook

Inbound Customer Service Representative employees have rated Humana with 3.0 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have an average working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

46 reviews
1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros.The company needs to hire better management.

Cons

A lot of CONS. You can not move from your chair not even to go the the bathroom. You feel like you are in pre-school asking permission to step out to go to the bathroom or get some water.

5.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Better than average pay, bonus incentives, work/life balance, good 401k match and PTO

Cons

Strict attendance and little understanding of certain situations. Puts business needs above most.

Viewing 19 - 21 of 46 Reviews

Glassdoor has 8,233 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.