Is Humana a good company to work for as a Inbound Contact Representative?

Inbound Contact Representative professionals working at Humana have rated their employer with 3.8 out of 5 stars in 80 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contact Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contact Representative interview questions at Humana .

Does Humana pay Inbound Contact Representative employees well?

Inbound Contact Representative professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 80 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contact Representative salaries at Humana.

How happy are Inbound Contact Representative professionals working at Humana?

59% of Inbound Contact Representative employees at Humana would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Inbound Contact Representative professionals have also rated Humana with a 3.5 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 853 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 542 reviews)); "Work from home is good." ((in 478 reviews)); "Good work life balance which is great" ((in 289 reviews)); "The flexibility and people are great!" ((in 274 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 146 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 126 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Poor Management and too much favoritism" ((in 73 reviews))

Skip to content Skip to footer

Notifications

Humana

Humana Inbound Contact Representative reviews

3.8

59% would recommend to a friend

(80 total reviews)

Jim Rechtin

85% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Inbound Contact Representative employees have rated Humana with 3.8 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Inbound Contact Representative professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contact Representative professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

80 reviews

1.0

Aug 25, 2023

Humana

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Can be employed with the company

Cons

Micromanagement throughout the company and favoritism, when it comes to changing positions.

3.0

Aug 16, 2023

Good place to start

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Pay is okay to start

Cons

Back to back calls Mandatory Overtime

5.0

Aug 3, 2023

Pay

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great company

Cons

No cons really just question on pay start

Viewing 19 - 21 of 80 Reviews

Top companies for "Compensation and Benefits" near you

Northside Hospital

4.0★Compensation & Benefits

Alberta Health Services

3.5★Compensation & Benefits

B. Braun

3.6★Compensation & Benefits

HHH

3.9★Compensation & Benefits

Jobs at Humana

Humana Seasonal Opportunities - Remote

Manager, Care Management Support

Manager, Care Management Support

Manager, Care Management Support

Manager, Care Management Support

Humana reviews FAQs

Humana reviews Humana Inbound Contact Representative reviews

Humana

Humana Inbound Contact Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Humana

Good place to start

Pay

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Jobs at Humana