Humana Inbound Contact Representative reviews

3.8

59% would recommend to a friend

(80 total reviews)
avatar

Jim Rechtin

85% approve of CEO

62% positive business outlook

Inbound Contact Representative employees have rated Humana with 3.8 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Inbound Contact Representative professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contact Representative professionals compared to other employers within the Salud industry (3.4 stars).

Reviews by job title

80 reviews
3.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are helpful and point you in the right directions to find the answers you need to provide to your inquiring member.

Cons

A LOT of information and processes. Upset callers most of the time.

3.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefit choices as expected, Average Pay.

Cons

I work for the FL Medicaid team and the leadership there is bad just a bunch of micromanaging bosses, the training was horrible we started learning after actually doing the job. You will start on a 120 days probation period in which you can't even get sick because they will write you up,

Viewing 64 - 66 of 80 Reviews

Glassdoor has 8,246 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.