Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Great working environment! Flexible schedule if need be, leadership who are willing to work with you and help you grown and experiment in different positions. Amazing benefits! Hotel rooms all over the world for $40-$60 per night, decent PTO (when you factor in holidays it really even out to be about the same as most companies - 2 weeks of vacation time plus holidays but if you are in operations or don't mind working holidays it can pay off and you can get some nice vacation time). Healthcare options are average - vary by region - I've moved around and it's better in some places than others. FULLY PAID parental leave! Two weeks for all new parents - an additional 8 if you give birth.

Cons

Like any company experience differs by location. This is a huge company so obviously I can love the people i work with at one hotel and someone else can hate the people they work with. If this happens to you - switch hotels. I've moved around (which Hilton is amazing at giving you the opportunity to do) and more often than not loved where I ended up. Sometimes the worst part is trying to move up into a better position because everyone else loves their job too and nobody is going anywhere!

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your idea for parental leave for non-birthing parents with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
4.0
Apr 30, 2016

Great

Recommend
CEO approval
Business Outlook

Pros

The organization was great. The analytics teams have a ways to go before being mature so there is a lot of growth opportunity.

Cons

The lack of communication across different departments. They are also lacking in advanced analytical tools to fully maximize potential for deciphering big data

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your insights with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
5.0
Apr 25, 2016

Reservation Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home/Build your own schedule

Cons

Not full time/Lengthy hiring process

Viewing 292 - 294 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.