Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 468 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great work life balance and ability to create own projects" ((in 205 reviews)); "Great team member travel program" ((in 191 reviews)); "Great travel benefits and PTO." ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 565 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 421 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jul 5, 2014

Outdated computer systems and constant vpn issues but good pay

Work at home reservations

Recommend

CEO approval

Business Outlook

Pros

Great pay and perks. Setting your own schedule was a great advantage.

Cons

Constant computer issues and training covers lots of information you never use on the job.

3.0

Feb 23, 2014

Dynamic and growing. Focused on growth and EBITDA.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Time off is a beneficial part of employment, company is very competitive and strives to keep it's high ranking among the chief competitors. Employee benefits are excellent

Cons

Training in some departments is non-existent. Company strives to set core values but many times senior management fails to live up to them. Office culture can be trying at times.

4.0

Jan 28, 2014

Hilton has taken me from an entry level employee and promoted me to a Corporate position over the last 13 years

Quality assurance manager

Recommend

CEO approval

Business Outlook

Pros

Ability to travel and meet new people everyday

Cons

As a woman, I get paid a little less than what I am worth

Viewing 187 - 189 of 11,511 Reviews

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Outdated computer systems and constant vpn issues but good pay

Dynamic and growing. Focused on growth and EBITDA.

Hilton has taken me from an entry level employee and promoted me to a Corporate position over the last 13 years

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