Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 468 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great work life balance and ability to create own projects" ((in 205 reviews)); "Great team member travel program" ((in 191 reviews)); "Great travel benefits and PTO." ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 565 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 421 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jan 23, 2015

A good place to work.

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Input for scheduling Friendly coworkers Different clientele on a daily basis Enjoyable Beautiful working environment Good tips for my specific position Opportunities for different experiences

Cons

Sometimes overly long shifts Shifts rarely end when supposed to Management slow to check out employees Some "veteran" coworkers not always fair- gives themselves an obvious advantage No easy way to get a hold of managers

3.0

Oct 17, 2014

Constant system issues which affected pay, and made for VERY unhappy guests that we in turn had to deal with.

Reservation sales specialist

Recommend

CEO approval

Business Outlook

Pros

Working from home. Fair wages. Period.

Cons

You are micro managed to the 'nth' degree. Every single call is monitored. If you sneeze, they know about it. No matter how long you are there, the monitoring never ceases. Lack of trust from the company gets very old. Not much room for advancement. System issues would be fixed, only to have the same issues come up again and again. Wasn't happy with some of it's business practices. Lastly, tons of misdirected calls that affected your stats, and therefore your wages.

5.0

Oct 7, 2014

Good opportunity to grow

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Good opportunity. Lots of company benefits and training

Cons

The job becomes your life and is consuming. You have to travel to grow within the company

Viewing 184 - 186 of 11,511 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

A good place to work.

Constant system issues which affected pay, and made for VERY unhappy guests that we in turn had to deal with.

Good opportunity to grow

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