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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,512 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      Jan 28, 2014

      Another company selling out America.....

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free hotel stays at Hiltons and other affiliated properties

      Cons

      All about the shareholders. Closed down their reservation centers in the US to turn around and build news ones in Manila, Philippines.

      1.0
      Aug 30, 2013

      It was a terrible, time-consuming, and demanding job. Overworked and underpaid

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Excellent Food. Very clean establishment. Pay isn't too shabby. Great for experience.

      Cons

      Management is absolutely abhorrent. The equipment is old and outdated. Its know what you know its who you know. They expect you to work WELL beyond the hours of your shift and get upset if you can't for some reason. It's basically MODERN day slavery. The hours are TERRIBLE! The people that work there are lazy and confrontational. A lot of the union workers were lazy, crabby, and complained incessantly. I cried nearly 3 times just WITHIN my training period because they managers constantly try to put their workers down instead of uplifting them. If you make a MENIAL mistake and I mean MENIAL they act as though you've committed some grievous sin.

      Viewing 190 - 192 of 11,512 Reviews
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      Glassdoor has 13,612 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.