Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Apr 22, 2015

Work from home Reservations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not having to leave home from work. Great company with decent benefits.

Cons

Their software is sketchy. Trying to login in is an absolute headache. The incentives and all that other jargon. They're just to get you hired. Training is entirely too long and partially effective.

5.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers, excellent starting pay for a first job. Outstanding healthcare and benefits package. Excellent management and overall location. Excellent discounts for hotel amenities.

Cons

None that I can think of! The only problem I've had so far is the fact that our hotel is going under renovations and not all of the guests are happy with that (which is completely understandable).

2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Nice managers/employees - Hotel discounts - Good work life balance

Cons

- Terrible salaries, even for those in management. - Expensive healthcare and benefits for those not in unions - No holiday pay, have to work on holidays unless you use your personal PTO for it. Same for sick days. Only 21 days a year for first 4 or 5 years there. Considering there are at least 8-10 federal holidays that most office employees in any company gets, you only have about 11 days left for any vacation or sick days every year. - Very stiff, dull culture without any effort by the company to increase employee satisfaction, don't expect any employee perks or bonding here! - Didn't provide a suitable office for their office workers, instead we were pushed into every unsellable, dark corner of the hotel.

Viewing 181 - 183 of 11,511 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.