Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 466 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 269 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great team member travel program" ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

May 14, 2014

Management will beat you down

Reservations sales specialist

Recommend

CEO approval

Business Outlook

Pros

This could be a great company to work for,

Cons

So true what the other poster stated, you are micromanaged to death here, they will beat you down telling you every little wrong thing you do on a daily basis, rarely do you get praise for all the positives you do.

4.0

Mar 31, 2014

Not for me

Reservation sales agent

Recommend

CEO approval

Business Outlook

Pros

Work at home, laid back atmosphere, travel discounts

Cons

Not a very challenging job, terrible pay, hated "pretending" I was located on site in a hotel or city I never visited, being forced to pitch vacation sale to every caller.

1.0

Oct 6, 2013

Horrible place to work

Reservations sales specialist

Recommend

CEO approval

Business Outlook

Pros

There's nothing that is a pro here

Cons

Management, "free" stays, unappreciative, unrealistic, unethical, the list goes on and on....

Viewing 130 - 132 of 11,509 Reviews

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