Not for me - Reservation Sales Agent Hilton Employee Review

4.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Work at home, laid back atmosphere, travel discounts

Cons

Not a very challenging job, terrible pay, hated "pretending" I was located on site in a hotel or city I never visited, being forced to pitch vacation sale to every caller.

Explore other reviews about Hilton

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

See reviews by: Helpful|Rating|Date|All