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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,509 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Aug 25, 2014

      Very slow moving

      Director, ecommerce global online
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, great people. Long standing hospitality vision

      Cons

      from a digital marketing stand point, they are about 10 years behind. Very fragmented organization. Many departments do the same thing, which causes a lack of ownership.

      5.0
      Aug 10, 2014

      Hilton at Home Reservation Associate

      @home reservation associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Legitimate work from home opportunity. You are allowed to build your own schedule within certain parameters. Excellent training program and free and reduced cost hotel stays. They even provide 401(k) benefits for part time employees. Good options for advancement.

      Cons

      If you have equipment malfunction or power outage you need to run into the main call center to make your shift. I found few cons during my time there. This was a part time opportunity to help pay the bills while I was searching for full time employment in my field.

      1.0
      Jun 12, 2014

      At home Reservation Specialist dallas tx.

      Work at home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was for a at home reservation "specialist", in Dallas TX, there were really no pros, aside from the minuscule discount they give you, if you every have the chance to travel, which you have to go through red tape.

      Cons

      The "I" in Hilton stands for integrity... But its funny because they literally want you to pay for a land line, equipment to do the work, with 7 weeks of mandatory training on 9 bucks an hour. IF they did have any integrity whatsoever they would know no one can live off of that and pay for your own equipment, and yet be forced to train for doing basic tasks.

      Viewing 127 - 129 of 11,509 Reviews
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      Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.