Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 453 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 186 reviews)); "Great travel benefits and PTO." ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 7, 2009

It'll Do For Now

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

One of the bright spots for working with Hilton is the training and transparency about the computer systems, sales, and how Hilton functions day to day. OnQ University is a great place to take online courses and pick up skills that might not be a part of your normal job function.

Cons

Locally, Hilton has not really taken an interest in how the franchise is run. If they took a really good look, their hotel would be in better shape and our team would be happier. We cut so many corners, our hotel should be built in a circle.

3.0

Jul 13, 2009

Hilton IT Manager

It manager

Recommend

CEO approval

Business Outlook

Pros

Great deals on Hilton hotels around the world. Relaxed work environment, and the management crew is very easy to get along with.

Cons

Equipment is extremely sub-par in comparison to other companies with similar budgets. Rather than replacing equipment when it breaks IT is forced to shady "fixing" techniques

1.0

Jul 6, 2009

Now accepting apps! Ideal candidate: Willing to look away as parent company raids the coffers of a historic brand.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is going through major transition. It IS and will be changing and this can represent opportunity.

Cons

Blackstone and management are tightly aligned in their objectives to 1) make money for these parties, 2) sell the company off

Viewing 11437 - 11439 of 11,506 Reviews

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Hilton

Hilton reviews

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It'll Do For Now

Hilton IT Manager

Now accepting apps! Ideal candidate: Willing to look away as parent company raids the coffers of a historic brand.

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