Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 453 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 186 reviews)); "Great travel benefits and PTO." ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Aug 21, 2009

Not the same company since Blackstone acquired it. All pride and loyalty in the parent company is gone.

Former corporate management

Recommend

CEO approval

Business Outlook

Pros

Good brands that have strong leadership.

Cons

Current corporate management is focused solely on desperately trying to wring profit out of what was acquired by Blackstone. People who have given their entire careers to HHC are now afraid for their futures. More would leave, but with the economy the way it is, many have nowhere to go.

4.0

Aug 13, 2009

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flextime schedules, great work-life balance, and recognition of individual achievements are the best factors about working at Hilton. The work is interesting, and innovation and new ideas are generally considered (if not always approved).

Cons

Lots of confusion in the reorg; new roles are not clearly defined. The culture will most certainly change, and it's uncertain how the organization will look six months from now.

3.0

Aug 9, 2009

Okay place to work while in college

Van driver

Recommend

CEO approval

Business Outlook

Pros

Flexible hours 7-11 3-11 11-7. Driving is not that bad because you are paid a base hourly rate and have the opportunity to receive tips from people picked up at the airport. I wish the guest would know that we specifically go their to pick them up. How about dropping a dollar or something. A taxi ride would have cost you atleast $50.

Cons

Working in a hotel lets you see the ugly of people. Guest that stay are usually very condascending, rude, arrogant, and unforgiving.

Viewing 11434 - 11436 of 11,506 Reviews

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Not the same company since Blackstone acquired it. All pride and loyalty in the parent company is gone.

Great place to work

Okay place to work while in college

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