Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 453 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 186 reviews)); "Great travel benefits and PTO." ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Jun 24, 2009

Mediocre at best

Assistant banquet manager

Recommend

CEO approval

Business Outlook

Pros

Great family atmosphere within my department, though this is most likely because we spent so much time together. Work was always changing with new clients on a daily basis.

Cons

Salaried F&B managers were expected to work 70-80 hours a week with no overtime. No provisions for retirement savings and/or planning + company contribution to health/dental/vision insurance was meager.

3.0

Jun 11, 2009

Good for the resume but Hilton burns you out quickly!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reputable company in hospitality. You can get a lot of hands on experience in short timeframe. Benefits were decent however there is great room for improvement.

Cons

Incredibly long and erratic hours for not enough pay. Burns you out very quickly. VERY high turnover. Not enough recognition for a job well done in many cases.

2.0

Jun 5, 2009

All hands abandon ship

Programmer

Recommend

CEO approval

Business Outlook

Pros

co-workers are friendly very little office politics at the staff level

Cons

The company has laid off a lot of people here at the IT center. There are more job cuts on the way. Very few senior management is being laid off. No promotions, no raises, poor morale, the only transfers are one-way through the exit door.

Viewing 11440 - 11442 of 11,506 Reviews

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Mediocre at best

Good for the resume but Hilton burns you out quickly!

All hands abandon ship

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