Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 466 reviews)); "culture is great and they do invest in all their employees" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 269 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great team member travel program" ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 7, 2011

Great Experience to Learn how to Interact with others socially

Bartender

Recommend

CEO approval

Business Outlook

Pros

The staff is very nice and helpful! We thought of ourselves as team and always helped each other out when needed.

Cons

Lot of times we were understaffed which made us very busy. however, this increased the ability to get tips which was very nice

2.0

Mar 6, 2011

They Demand Your Soul with Little in Return

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The prestige of working for a top name can't be beat, as long as that is enough for you. For employees entering into the company, stick with a franchised hotel. They are usually run a lot more realistically than a property run by the corporation.

Cons

As most companies today, they only look at the bottom line. They forget about everything above that line that produces it...the people. Conrad Hilton put people first, thus creating the greatest hotel company in the world. Sorry to say he'd be embarrassed to see his company today. In a hotel owned or managed by the corporation, more and more is demanded from less and less staff. Salaries in a corporate run hotel are far less than their franchised competitors. Employees on every level feel the burden of smaller staffs and increased occupancies, thus creating truly unrealistic workloads. They contribute to the 70% industry-wide turnover rate.

3.0

Feb 27, 2011

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotel provides great work hours if you have kids

Cons

No promotions, no advancement, no benefits

Viewing 11356 - 11358 of 11,509 Reviews

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