Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 476 reviews)); "culture is great and they do invest in all their employees" ((in 339 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Work Life Balance is great" ((in 208 reviews)); "Great team member travel program" ((in 185 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Mar 13, 2011

Fast paced and a challegne

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

great employer choice, fast paced, able to learn new from others. Very good discount

Cons

long working hours. 24 hour operation. Short time for projects to deliver

2.0

Mar 11, 2011

Over worked with no breaks, no food, and understaffed

Bartender

Recommend

CEO approval

Business Outlook

Pros

Good Pay....but terrible working conditions

Cons

Bad management - little or no training on how to do their job.

1.0

Mar 11, 2011

Terrible place to work

Front desk

Recommend

CEO approval

Business Outlook

Pros

discount at other hilton properties

Cons

never get a raise, get screwed over when other people don't show up or quit, the longer you are there the more work management gives you to do without any added compensation, you are making the same amount of money as the morons who just start and have no idea what they are doing while you are doing everything for them and for management

Viewing 11353 - 11355 of 11,509 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Fast paced and a challegne

Over worked with no breaks, no food, and understaffed

Terrible place to work

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