Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Great work life balance and ability to create own projects" ((in 198 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great hotel and travel benefits" ((in 181 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Skip to content Skip to footer

Notifications

Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

May 17, 2013

Career Damaging Experence

Information security

Recommend

CEO approval

Business Outlook

Pros

Industry average salary, nice building and work environment, some really friendly people to meet and work with. I passed up another offer to come here, and I severely regret that decision.

Cons

Former AOL employees have hijacked the IT Department and I was severely mislead on the status of the environment and the willingness and ability/ knowledge of Sr. Management within the department. It seems there are many that rode on the waves of AOL when they went from 90% market share to nothing and now for some reason they have worked their way into Hilton and are poised to do the same thing all over.

1.0

Aug 25, 2012

Bullying in the workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's still a job so you get your paycheck.

Cons

incompetent higher management covers up unethical practices ( such as corporate bullying) of those who help them do their jobs and secure their positions. Good employees are discriminated and lazy employees are fully supported based on friendships

1.0

Jun 20, 2011

Please Beware

Guest services

Recommend

CEO approval

Business Outlook

Pros

hotel discounts and benefits good

Cons

I was hired and at orientation when they called me on cellphone and rescinded offer after I turned in two week notice to other job.

Viewing 82 - 84 of 11,506 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Accor

3.6★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hilton

Hotel Front Desk Agent

Room Attendant - Part-Time

Room Attendant - Part-Time

Co - Brand Marketing Specialist (contract)

Project Manager - Salesforce (contract)

Hilton reviews FAQs

Reviews Hilton reviews

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Career Damaging Experence

Bullying in the workplace

Please Beware

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Hilton reviews FAQs

Jobs at Hilton