Hilton reviews

3.9

75% would recommend to a friend

(11,506 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Oct 5, 2015

Senior Financial Analyst

Recommend
CEO approval
Business Outlook

Pros

A large recognizable company, with a professional work environment. There are a variety of perks for employees, really good PTO, and lots of opportunity for advancement.

Cons

The offices are cubicle farms, with management inhabiting the surrounding offices. There is a very pervasive hierarchical and authoritarian atmosphere. Departments are extremely fragmented, and communication between them is laughable. The corporate structure appears very top heavy, with an over-significance placed on Job Titles. As a result, in my experience, company policies are woefully disregarded, and department heads can establish their own set of rules. Compensation also ranges wildly, and is not always reflective of the quality or quantity of the workload performed.

1.0
Mar 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Eat for free and the medical benefits. That's the only pros I can think of, everything else is a con.

Cons

They don't care about you, no recognition for hard work, the upselling program is a scam!!! They write you up for every single thing, and are so quick to tell you that they will fire you!

1.0
Apr 23, 2014

Misleading

Recommend
CEO approval
Business Outlook

Pros

large company with many employee perks

Cons

culture of adequacy....not looking to make real change as it is organized with a fiefdom mentality where all are too afraid to make a mistake.

Viewing 79 - 81 of 11,506 Reviews

Glassdoor has 13,606 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.