Hilton reviews

3.9

75% would recommend to a friend

(11,506 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Mar 18, 2016

Work from home reservations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy interview process that was all virtual. Build your own schedule after training. Time off, hotel discounts and 401k even for part timers.

Cons

Training is a fixed schedule, which is hard when the whole draw to the job was the flexible schedule.

5.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

One HUGE pro is the perk of staying at a Hilton Hotel at a discounted rate, this is amazing and widely used. Travel the world and stay at an Embassy Suites for as little as $39.00 a night! But this is far from the only perk available.

Cons

I cannot think of any direct cons toward Hilton. A Hilton can be corporate, franchised or privately owned so there is no need to worry about the stuffy corporate feel or small town private feel, an employee can choose what fits their needs.

3.0
Jan 27, 2016

Stay away from ecommerce

Recommend
CEO approval
Business Outlook

Pros

Global company, one of the biggest hotel companies in the world, recognized brand, travel benefits for employees

Cons

ecommerce is a revolving door with inexperienced people managers, poor communication, and has little to do with online marketing. Be prepared for endless checklists, annual restructuring, and unrealistic expectations. If you love digital and want to actually work with sem, Web design, email, social media, then look elsewhere.

Viewing 76 - 78 of 11,506 Reviews

Glassdoor has 13,606 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.