H&M reviews

3.5

61% would recommend to a friend

(17,371 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Feb 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great discounts Good training and teamwork

Cons

Poor management Lack of assistance from managers

4.0
Feb 17, 2017
Recommend
CEO approval
Business Outlook

Pros

young approachable staff great discounts good to work up to higher responsibilities Hugely rewarding Enjoyable to help customers

Cons

management can be nasty favouritism is a huge issue large team of women is a negative environment to be in Can be made to feel as just another number Constantly made to do over time

4.0
Feb 3, 2017
Recommend
CEO approval
Business Outlook

Pros

1. H&M takes incredible care of its employees. All full-time employees receive benefits (401K, dental, vision, etc.). Additionally, you can accumulate paid and unpaid, sick and vacation time (part-time employees can only accumulate unpaid). 2. H&M is a lifestyle. It changed my perspective on the retail industry, and on my day to day life as well. The people there are so individually unique through race, nationality, sexual orientation, personality, and style. It changed the way I dress, the way I look at myself, and the way I perceive others. 3. They put you to work. There is truly always something to do, and H&M takes extra measures to ensure it's employees earn their high starting pay. Whether working in groups or individually, you'll almost always have your work cut out for you.

Cons

1. Hours (no shock there). It's retail, so the hours are going to fluctuate on how well the store is performing. Sometimes it was great! I was working 30+ hours a week, but other weeks I could be scheduled as low as 16. 2. Drama gets around, quite frequently. Be careful about what you say and who you say it to.

Viewing 17344 - 17346 of 17,371 Reviews

Glassdoor has 21,510 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.