H&M reviews

3.5

61% would recommend to a friend

(17,368 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

Viewing 1 - 3 of 17,368 Reviews

Glassdoor has 21,504 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.