H&M reviews

3.5

61% would recommend to a friend

(17,383 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Sep 5, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Relaxed dress code and good PTO benefits

Cons

The company culture has drastically gone downhill over the past two years I have worked here. The district/corporate office has put more and more pressure on lower level employees with no pay increase and with decrease in hours. They essentially are expecting us to do more with less employees while raising their standards to levels we cannot reach. This has caused management to become more aggressive with writing up employees over things that are beyond their control and has made the entire store’s morale go down. This company does not promote within or allow for growth, they would much rather hire someone new from outside the company than give you any opportunity to grow or get an increase in pay. This job has the highest turnover rate for any job I’ve ever worked at, including management. The employee discount is basically worthless now because they continue to raise prices without improving upon the quality or design of the merchandise.

1.0
Feb 23, 2023

Absolutely Vile

Recommend
CEO approval
Business Outlook

Pros

Sample Sale and nothing else

Cons

- H&M is the most toxic work environment i have ever come across - Consistent hiring strategy of promoting people on favouritism, rather than skillset and unqualified people working in roles that require expertise and leadership qualities - HR team is the most toxic out of all the divisions, who are happy to protect bullies and put people trying to do the right thing through sheer hell. Happy to not follow legislative requirements on the regular - Cult like behaviours, in which if you don't follow you are completely outed and classified the 'Black Sheep' - Absolutely appalling behaviour from one Ops Manager in Particular - The worst i have seen in my whole career.

2.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great Team members - Good Leadership in Sweden - Good Perks & Benefits - Good Work Life Balance

Cons

- Slow processes - Reluctancy towards change - Old technologies - Process will hinder your work a lot - They want to deliver things rather than fix existing broken things

Viewing 115 - 117 of 17,383 Reviews

Glassdoor has 21,526 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.