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      H&M

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,376 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      17K reviews
      4.0
      Mar 5, 2020

      You learn to work fast

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      That is a efficient company

      Cons

      Too many supervision and few really working

      4.0
      Oct 8, 2019

      Fantastic culture

      Talent manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very embedded culture within all levels of the organisation Growth from store to top management International mobility Diverse team (they celebrate you as you are) Development opportunities, the is a lot and very fast movement within the company and this offers many growth opportunities Great focus on employees in all levels of the company

      Cons

      Career plans are not structured Performance management is not standardized, therefore very prone to human interpretation and dependent on your manager (who is very often not a trained professional, rather someone who has grown from within the company and often doesn't have the management skills necessary In general, low salaries (compared to other industries, not within retail)

      3.0
      Jul 4, 2019

      Customer Service - call centre

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay a bit better than other call centres international atmosphere provide fruits or yogurt on a daily basis

      Cons

      call centre environment difficult customer base management main concern to pass kpi's not concerned with their staff not many career opportunities high turnover

      Viewing 70 - 72 of 17,376 Reviews
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      ReviewsH&M reviews

      Glassdoor has 21,516 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.