Frontiers reviews

2.7

33% would recommend to a friend

(565 total reviews)
avatar

Kamila Markram

29% approve of CEO

30% positive business outlook

Frontiers has an employee rating of 2.7 out of 5 stars, based on 565 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontiers employee rating is 27% below average for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

565 reviews
1.0
Nov 28, 2023

Huge career setback.

Recommend
CEO approval
Business Outlook

Pros

Work from home. Work life balance.

Cons

I was initially drawn by our conversations during the hiring process. A company that focuses on technology to fuel its growth; I wanted to be a part of that. After almost one year in the company, I'm angry at myself for not noticing the red flags. I can only speak for myself and my personal experience within the company, so bear that in mind. There is ZERO technical management and direction. A company founded in 2007 feels like a messy startup. Some projects are incredibly over-architected, to the point they are nearly unmanageable, and knowledge about their internals is kept by a few individuals, while others are treated as legacy after a short while due to poor decision-making and development practices. DevOps culture is nowhere to be found. This was a big selling point from them, but in reality, everything is a black box put in place and handled by the operations team. Other comments mention the 'cult-like' and 'toxic positivity' culture that surrounds the company, and I have to agree with those statements. This 'delusional' message that 'we are saving the world' keeps being tossed around, and it's honestly annoying. This is a for-profit company; stop acting like it isn't. The company strategy changes SO OFTEN that it is impossible to keep up. This has a huge impact on how the development teams approach their tasks and, in turn, the quality of the deliverables. During interviews, it was pointed out that any candidate needed to have good enough knowledge of working in the cloud, with distributed systems, etc. In practice, as I mentioned before, everything is a black box, so you don't actually require any kind of 'deep knowledge' about anything in particular. As a Senior Engineer, I expected this role to be challenging and to learn a lot from it, and it has been quite the opposite. It has been a HUGE setback in my career. If anything, I feel like I 'unlearn' a bit every day that I stay here. Lastly, I feel like the future is uncertain for staff members. The decline in business and revenue, along with the constant changes in strategy and direction that only seem to target symptoms but not the root causes of issues, is a recipe for disaster, and such an environment is not comfortable to work in.

1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Collaborative and friendly colleagues - previously also had great progression and development opportunities however these have been limited with changes in 2023

Cons

Upper management make unilateral decisions without listening to feedback from staff, editors and the research community. They have moved from prioritising a mission to provide a great outlet for open access publishing to instead becoming the largest OA publisher, at the expense of their staff and wider reputation. They withheld promotions based on experience, limited pay progression, reorganized teams and changed workflows too frequently to truly assess their success before changing things again. They push unrealistic targets pulled out of thin air based on their aspirations for growth without considering and addressing concerns raised by their staff based on feedback from the researcher community, on whom their growth model heavily relies for free labor! When providing constructive feedback to upper management staff were disciplined and deterred from future honesty, whilst facing the brunt of complaints from disgruntled editors and researchers who feel harassed by frontiers aggressive email strategies. When I joined the company in 2021, it was growing and inspiring, however management have lost their way, refuse to acknowledge limitations in their plans and instead blame staff for failing. They also introduced biased and uninclusive practices which felt very uncomfortable to implement. Since I left some months ago, benefits have been withdrawn and staff celebrations cancelled - I am glad I got out when i did.

1.0
Nov 23, 2023

Good colleagues/team, disastrous upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, great team members and direct manager.

Cons

Hellish upper management lays people off when times get tough, 0 communication, and constant lies. Circus show.

Viewing 262 - 264 of 565 Reviews

Glassdoor has 634 Frontiers reviews submitted anonymously by Frontiers employees. Read employee reviews and ratings on Glassdoor to decide if Frontiers is right for you.