As echoed in many of the reviews over the past 6 months, following a major change in how the company operates, employee satisfaction has been incredibly low.
Large scale changes are often made with little to no consultation from those who will be responsible for doing the actual work (i.e., those at the specialist and manager level), and when the changes are implemented and ultimately have major issues as a result of this, constructive feedback is often dismissed/ignored in favour of the minority of (largely) baseless positive feedback.
Combined with the incredibly poor communication of the above, many on the ground level within the company feel that they essentially have no voice, and this has whittled away any genuine desire to carry out anything other than the minimum in their role. Which for the record, is still unmanageable for many on the Content team, after the combination of what was previously two distinct roles was moved forward with no prior consultation to those who would be doing the new role, and for no additional incentive - with incentives such as previous Summer and Christmas parties being cancelled (yet somehow, funding was still available for a plush managerial retreat for upper management, and extremely lavish accommodation/venues for those invited to the Frontiers Forum in 2023).
To cap it all off - with the current business practices being utilised, Frontiers operates on a purely for-profit basis. Their current operational practices do not benefit authors, editors, or even those outside of the senior level within the company - sheer volume of articles is always pushed as the number one priority, despite public claims of quality and integrity. It has been incredibly disheartening to see the genuine enthusiasm from authors and editors, with the knowledge behind closed doors being that they are viewed as no more than numbers by upper management.
