Frontiers reviews

2.7

33% would recommend to a friend

(566 total reviews)
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Kamila Markram

29% approve of CEO

30% positive business outlook

Frontiers has an employee rating of 2.7 out of 5 stars, based on 566 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontiers employee rating is 27% below average for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

566 reviews
1.0
Feb 5, 2024

Run for your life

Recommend
CEO approval
Business Outlook

Pros

- Frontiers *used to* hire insanely talented and passionate people, who were a pleasure to work with - Fully remote work - Flexible working hours

Cons

It's difficult to write a review this negative without sounding like just another disgruntled employee affected by the mass lay-offs (which should tell you a lot about how the company was run up until now - laying off 35% of staff after hiring over 1000 people the previous year), but i'll try. More than anything, i'd like to prevent anyone from going through the same suffering at work that so many of my colleagues have grappled with over the years. So here we go. - The upper management drowns in hubris, nepotism and favouritism. They have surrounded themselves (from what i can tell, voluntarily) with yes-people and have become utterly immune to criticism of any kind. They may on occasion ask for feedback - that people are eager to provide in a constructive manner - but will either dismiss it, cherry-pick the positive bits and highlight them in company-wide meetings to downplay the real issues, or pretend they never received relevant feedback at all. Either way, no preventive or corrective action is ever taken, and those responsible for bad decisions are never held accountable. - The upper management do not know the difference between vision, strategy and tactics, and refuse to learn. In their panic, they change their minds practically on a daily basis, provide contradictory instructions and offer no structure of any kind, creating confusion and dismay. As a result, nobody knows who is responsible for what, and no one wishes to stick their neck out and make any decisions, and understandably so. - No career progression opportunities will be offered based on merit. You may have the best results in the department (even by the management's unreasonable standards), participate in every department-wide project imaginable, provide concrete solutions to concrete problems and bring monetary and/or reputational value, but if you are not considered as being "aligned" with the company values of "positivity" and do not share their "growth mindset" - or if your manager simply does not like you - you will be overlooked at best, reprimanded at worst. If you want a promotion, they will demand you abandon your values, your common sense and your dignity in exchange. I've watched wonderful bright motivated people turn into empty shells of themselves, become resentful purposeless bitter mutes. There is an alarming number of employees, in the three lower ranks of the company, that are either on extended sick leave or who have left the company because they were too exhausted and heartbroken. - The lower ranks are made to work harder and harder to compensate for a complete lack of vision and guidance from the upper management, and are not allowed to focus on solving problems, only on implementing pointless actions like spamming ever more researchers and scheduling ever more unhelpful calls with researchers. When employees miraculously do succeed in coming close to some of the unrealistic targets, they only receive more work, and never more pay. If they protest, they are labelled as lacking drive, commitment and simply being lazy, and gaslit into believing there is something wrong with them. This is hands down the worst place i have ever worked at, and the valuable lessons in detecting red flags, managing my expectations and detaching myself from my work were not worth the hopelessness i've felt for the past two years.

1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Full remote working and good colleagues. The salary is decent but in most countries (Spain, Protugal, Italy...) there are no benefits, bonus, pension or healthcare.

Cons

I would not recommend anyone to join, and even more, if you are working here, RUN. This company will collapse soon completely absorbed by the chinese market. UM are completely outside the reality and act as dictators. Although we dont have any benefits, that is not important at all because we have an amazing 'achieivers platform' where managers anb workers can ''thank you'' for your work. That was one the most ridiculous things Ive ever seen in my life.

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Frontiers Response
2y
Thank you for feedback. We have reviewed our benefits package over the past year and have competitive packages in most countries, and we are currently working towards this in all locations. Our 'Achievers' platform was allows colleagues to thank or recognize each other and has been well received. We would be happy to discuss your concerns further, so please do get in touch with your People Business Partner.
4.0
Feb 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is fair, line management is polite, and the company mission and vision are a net positive to humanity.

Cons

2023 may have been a period where the company struggled with an identity crisis, hiring upper management from Amazon and other companies with horrible track records in people management. 2024 post-downsizing restructuring may present an opportunity for positive changes. Not happy, but hopeful still.

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Frontiers Response
2y
Thank you for your review. It's great to hear you enjoy working towards our important mission. 2023 was a period of change for the whole academic publishing industry, including Frontiers. It's always a very difficult decision to make redundancies but it is the responsible course of action. If you'd like to continue the conversation, please contact your People Business Partner.
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