Frontiers reviews

Joined in 2022 when the company appeared to be doing well, my experience then was that specialists were respected, had ambitious but reasonable targets and there was a great team spirit and camaraderie. By 2023 there was a shift in mood that percolated from top down, increasing focus on journal specialists' individual targets that became progressively unrealistic and major job specification changes that resulted in multiple (poorly organised and executed) training periods, alongside a significant increase in workload. By 2024, the workload was so heavy that it was normal to be unable to clear assigned daily tasks and these would just compound throughout the week. Specialists and managers were burned out and there was no morale left to speak of. Moreover, the increasing focus on use of AI and email templates removed opportunities for creativity and the work became dull and unfulfilling. Such a disappointing end to an experience that began so well.

- Upper management shifted goalposts constantly and churned out buzzwords in meetings without anything solid to back them up. - Linked to above, we'd change structure and plans every year or so but it would be up to lower-level teams to figure out how to make this work. Planning is not their strong suit. - While I listed salary as a pro, this is likely no longer the case as there have been restrictions to bonuses and pay has not kept up with inflation rates - Few opportunities to move up within the company. I lost count of the number of people who left for new roles because they got fed up jumping through hoops.