Pros
-Remote work and very little travel as a result of COVID -Slow paced work environment, someone is always willing to help if you need it -Ability to work with businesses of all kinds -Fairly good work life balance as a result of slow paced environment, pretty much everything can wait, that's just the attitude people have developed at FedEx -Pretty much everyone is pleasant to work with
Cons
-Poor training and learning curve is pretty huge. You'll always be learning but it's because of poor training and exposure rather than development and growth. Formal class based training is barely reflective of the job that is actually done, they train you on what they want the job to be rather than what it is. What you will learn is largely dependent on your teammates, what they feel like teaching you (how much effort they put in), and what customers you have. If you have certain area, you won't touch certain aspects of the job and then you'll randomly be expected to speak on it having not touched it for weeks or months. -Nobody knows the same stuff which results in everyone asking around hoping to find the right answer, sometimes you can't and people just shrug their shoulders. It's a result of responsibilities being unclear, sometimes what you're actually researching is supposed to be sales' job but if you're new, you won't know half the time. -Older employees get away with not learning new technologies well simply because they're old -Contributions feel like they lack value due to surface level knowledge on many things rather than getting really good at a few things. You're basically a traffic cop directing people to the right resource and hoping they can figure it out. -Poor pay. Promotions reach a max of 10% and the likelihood of getting that probably low since it's the upper limit. Promotion path is slow and unclear and appears to be dependent on your manager. -If you have a good work ethic and like to get things done, you will often cross into responsibilities that aren't actually yours and soon the lines become blurred. If you try to adhere to your responsibilities only you then sit in the "not my job" camp and nothing gets done, resulting in frustrated customers. -Job is largely tech support as sales has no incentive to engage consultants in the way they're supposed to. You are used as a "fix it guy" for anything tech related and there's not much you can do about it. -Not many holidays and only 15 days vacation coming in which only increases after TEN YEARS. -You have to log your time even though you're salaried. The nature of the job means you work as you are engaged by the customer or through sales on the customer's behalf. Depending on your area, this could mean you range from 15 to 40 hours of genuine work a week. If you are showing low hours each week, you are assumed to have space to increase your workload. Nobody wants to acknowledge it but EVERYONE fudge's their hours and everyone knows it.