My experience as a FedEx Ground Operations Manager. - Operations Manager FedEx Employee Review

5.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay increase and Benefits especially will be (once I receive my / cigna identification card) tremendously helping my family and myself. I am thriving as a FedEx employee since starting, without going unnoticed I have always given my 100% effort. I look forward to a long career with FedEx and hopefully retire with them.

Cons

The times of year when I am limited to 30 or less hours per week, making the ability for me to gross what I was told I would make annually impossible. This makes it incredibly difficult for me to successfully provide for my loved ones and takes a lot of my focus and determination to improve with FedEx Ground, since I now have been thinking of other employment opportunities because it is a must for me to survive and live some sort of comfortably. Just the stress of needing a 2nd job while being a Operations manager because I am only allowed to work 30 hours while I am managing package handers that are maxing out at 45, 15 hours a week more than I am allowed to work.

Explore other reviews about FedEx

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Management Support always there Lot of learning resources and upskilling opportunities Promotion in 2-3 years or sooner Good work life balance Pay is competitive

Cons

Less FTE and more offshore vendors. Less time to collaborate Headquartered and majority of roles centralized in Memphis Less FTE means sometimes you are expected to wear multiple hats aside of your primary responsibilities Some processes are very lengthy(Example- Release, code reviews etc) Immigration delays- If you are a foreign national

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Beat the traffic to and from work. You get a combination of active work walking around the warehouse and office work at a computer.

Cons

When express and ground merged, some of the admins decided they weren't going to do any of the new express tasks that needed to be done. Management either didn't seem to notice or did not care as they never intervened or addressed this disparity. A coworker with my same job title was in the air conditioned office all day, working on tasks that were not a priority while I was getting slammed with work that was required for my position. If that is what management wanted, that is fine. But it was never addressed to the team. Management doesn't address or care about these things as long as someone does it.

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