Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 552 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 133 reviews)); "Great boss and coworkers." ((in 79 reviews)); "They have great 401K matching and good tuition reimbursement." ((in 30 reviews)); "flexible schedule and chances to move up" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 267 reviews)); "Bad management leads to big turn over" ((in 230 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

5.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

3.0

Career opportunities

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 27, 2015

Business Center Manager

Business center manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity for growth. If you are up for the challenge you will be

Cons

Depending on the area, management position can be very demanding. The

1.0

Oct 23, 2015

Great company, poor management!

Hospitality assistant manager of parcel (hco)

Recommend

CEO approval

Business Outlook

Pros

The benefits aren't that great, but they do help. You can move around very easily in this company, jumping from center to center.

Cons

The company is great, however, the center managers they hire, are "senior" in from former Kinkos. They do not have the experience to be center mangers, especially in the 4-5 stars hotel that they are located in, also know as HCOs (Hospitality Center Operations). The center mangers do not have any sense of management skills. The corporate team who comes by to do "audits" have no idea what a hotel FedEx office center, HCO, do and how they operate. There are no sense of anyone knowing what to do and how to do it. The hotel FedEx office centers, HCO, fails the expectations that the hotel expects them to achieve.

3.0

Oct 22, 2015

Lead Consultant

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good starting pay, full time opportunities. Opportunities to learn lots of software and equipment which can be very helpful for future careers. Holiday pay for Thanksgiving, Christmas etc. Also we are paid for inclement weather days which is great if the store closes for any emergencies.

Cons

Very stressful especially when short staffed which happens way too often. Customers can be extremely demanding with their projects with very little notice. Training should be improved as it takes a long time to learn every single process for each product offered. Work life balance can be terrible of you work the 3rd shift or leave the store later at night every day and only have 1 weekend day to see friends and family.

Viewing 2062 - 2064 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate