Lead Consultant - Lead Consultant FedEx Office Employee Review

3.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good starting pay, full time opportunities. Opportunities to learn lots of software and equipment which can be very helpful for future careers. Holiday pay for Thanksgiving, Christmas etc. Also we are paid for inclement weather days which is great if the store closes for any emergencies.

Cons

Very stressful especially when short staffed which happens way too often. Customers can be extremely demanding with their projects with very little notice. Training should be improved as it takes a long time to learn every single process for each product offered. Work life balance can be terrible of you work the 3rd shift or leave the store later at night every day and only have 1 weekend day to see friends and family.

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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