Fastenal reviews

3.5

65% would recommend to a friend

(5,793 total reviews)

Daniel Florness

78% approve of CEO

58% positive business outlook

Fastenal has an employee rating of 3.5 out of 5 stars, based on 5,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Nov 5, 2009
Recommend
CEO approval
Business Outlook

Pros

I an only reccomend a job at Fastenal if you are interested in the industry and need a decent benfits package. There are NO other pros to working for this company.

Cons

I took this job 3 years ago because they were hiring and I was sold the typical line of BS, which I bought. "Great career advancement potential, company training, benefits, entrepreneurial spirit"..etc. Firstly, let me say that the entire culture of this company is very immature. The trainings are conducted mostly by people who have no experience in the field and are hired as teachers. When I was flown to Winona to attend the Branch Mgr Development progam for a month, we were given a $25.00 coupon card for groceries. WTF? The salary sucks. We rarely have the product on the shelf that the customer needs. You are expected to sell your products at 30-40% over the competition. The managers are usually promoted from within, but there is a lot of politics involved as well. You are expected to help with other store moves, and work overtime without compensation. Management is clueless. They do not want entreprenuers, they want slaves..there is no decision making power. In most other fields, outside sales professionals are respected for their craft and allowed an expense account, and other benefits, but not a Fastenal. They tout that they are a " frugal company". Christmas bonuses consist of a letter from the CEO and a box of candy...seriously. I am a bit disgruntled over the way I was fired, but I have to say that it was the best thing that could have happened. I should have left after my first year, but I had developed good relationships with customers and co-workers.

1.0
Oct 30, 2009
Recommend
CEO approval
Business Outlook

Pros

A good place to start. A lot of the people at HQ are very nice. Also ~~ if you live in Winona, then where else are you gonna work, right?

Cons

The pay is terrible. I have worked with the company several years, and done a good job with one promotion. One would expect that my pay may have increased, but no, since so much of my salary is tied to a bonus I'm down 20% year over year. When you are unhappily making only around $30 K to start with, that hurts. There is no way that people in such a low pay bracket should have so much of their pay at risk (but what am I talking about, there are no pay brackets... you have no idea what anyone else in your type of position might make). Particularly at headquarters where your connection to sales, and therefore a bonus, is minimal at best. There are no regular employee reviews. I am convinced this is so they do not have to face the prospect of giving someone a raise. I know people that have gone 6 or 7 years (that is not a typo - seven years) without a single raise. All good employees to boot. It's hilarious to me because Fastenal sells its customers on "service" and how you have to pay to get good service (which is why their prices are so ungodly high, and regularly increase). And then they pay their employees s**t, with no raises/increases, and expect to get top notch performance. Granted, the recession has made it worse, but come on. Our sales might be down, but we're still turning a profit.

4.0
Oct 16, 2009

Fastenal the way it is.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with management to achieve goals together, individual stores are run like small businesses. They will train you and help you get to be a better sales person. It can be rather rewarding to move into a store manager position.

Cons

Depending on location, pay varies greatly and newer pay program is based mostly off sales growth over prior year, harder to do in these times.

Viewing 5719 - 5721 of 5,793 Reviews

Glassdoor has 6,137 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.