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Zurich Cover-More

Is this your company?

Varied role with leadership opportunities but unrealistic expectations - Senior Customer Service Representative (CSR Senior ) Zurich Cover-More Employee Review

4.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of variety to the role as you are wearing 7 hats, and there is room to prove your value add beyond the role description, not only influence but participate and design the changes to process improvements and be involved in project work. Great opportunity for those who want to develop leadership skills or become a leader.

Cons

Sometimes expectations can be unrealistic and too many "organic approaches" to process improvements when past data and history have already shown that it doesn't work. Sometimes new ideas don't gain traction if there is nothing familiar about it.

Explore other reviews about Zurich Cover-More

5.0
Mar 23, 2022
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Fantastic team and culture, most employees have been around for years.

Cons

Average salaries and some inflexibility with work hours/location.

4.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Initially there was a delightful small company feel while working there. Everyone had a can-do, whatever it takes to get it done attitude. The company leadership took very good care of the staff.

Cons

The company was acquired during my tenure and things changed. Process over productivity issues began to come into play; individuals' strengths were valued less.

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