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      Zurich Cover-More

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      Customer Service Executive - Customer Service Executive Zurich Cover-More Employee Review

      3.0
      Apr 23, 2026
      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hybrid work - Nice team - Opportunity to get CII qualification after around 2 years - Gym subsidisation

      Cons

      - Work systems are often broken or bugged - Low salary - Far and few progression opportunities - Internal communications are extremely slow (hard to progress issues with customers)

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      5.0
      Mar 23, 2022
      Anonymous contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic team and culture, most employees have been around for years.

      Cons

      Average salaries and some inflexibility with work hours/location.

      4.0
      Jan 11, 2023
      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initially there was a delightful small company feel while working there. Everyone had a can-do, whatever it takes to get it done attitude. The company leadership took very good care of the staff.

      Cons

      The company was acquired during my tenure and things changed. Process over productivity issues began to come into play; individuals' strengths were valued less.

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