Pros
Quitting was a good option. Would recommend it to anyone still working there.
Cons
I spent nearly a year working at Ingeus, and I witnessed many people come and go, many left after only few weeks. It was quite an eye-opening experience, revealing what management should avoid doing. During my tenure, I discovered a significant gender pay gap, encountered the unsettling sight of the Business Manager's used underwear drying in the kitchen on multiple occasions, and dealt with a bedbug infestation. If you dared to mention the Equality Act 2010 or even hinted at knowing your employment rights, you quickly became the company's enemy. Some of the customers we were tasked to help exhibited abusive and rude behavior, although none were as dreadful as the team leaders. Many of them displayed inappropriate conduct for various reasons, including sexual advances, abusive behavior, racist and Islamophobic rhetoric, body shaming, and sexualisation. On top of that, there was a pervasive toxic atmosphere where members of management engaged in gossip. If you didn't play their game, progressing in your career was impossible and they tried to make your life a living hell and put you on a PIP.
