Getting worse every year - Customer Service Representative H&M Employee Review

2.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Good location to work in Barcelona

Cons

Bad management, slow paced decisions , they do not follow their own values

Explore other reviews about H&M

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

See reviews by: Helpful|Rating|Date|All